Privacy Policy

At Carmel Cakery LLC, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, place an order, or engage with our services.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

Personal Identification Information: Name, email address, phone number, postal address, payment details.
Order Information: Items ordered, order history, and delivery details.
Technical Information: IP address, browser type, operating system, and browsing behavior on our website.

2. How We Use Your Information

We use your personal information for the following purposes:

To process and fulfill your orders.
To communicate with you about your order status, special promotions, and bakery news.
To improve our website and services based on customer feedback and preferences.
To comply with legal obligations.

3. How We Protect Your Information

We implement a variety of security measures, including encryption, secure servers, and access control, to prevent unauthorized access, disclosure, or alteration of your information.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers (e.g., payment processors, delivery services) who assist us in fulfilling your orders and improving our services. These service providers are required to maintain the confidentiality of your information.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze site usage. You can disable cookies through your browser settings, but this may impact the functionality of certain parts of our website.

6. Your Data Rights

You have the right to:

Request access to the personal data we hold about you.
Correct any inaccurate or incomplete personal data.
Request the deletion of your personal information, subject to applicable legal requirements.
Opt out of marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.

7. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective as of the date indicated at the top of the page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Carmel Cakery LLC
Dallas, TX
(682) 730-6722
carmelcakery@gmail.com